Accurate Adjusters.
               Satisfied Customers.



"Helping Others is by far, the most rewarding aspect of claims handling."
- Pat N. Wardlaw, Founder



Families Helped

through processed claims


Indemnity reductions

validated by IICRC since the launch of SecondLook in 2013


Catastrophe responses

since our founding in 1965

"It is a huge help to receive an inspection report such as the one you provided for me on this claim. It is detailed with an informative narrative. Thank you so much! I can tell you that because of work like yours, whenever I’m assigning an independent adjuster, I will look to Wardlaw first."
Tony D.
Staff Claims Adjuster, Global P&C Carrier
"Hello, I wanted to share that I had a wonderful experience with one of your adjusters, Terra C. She demonstrates excellent communication and really went above and beyond to make sure that we received excellent customer service. She is a wonderful representative of your company."
Julie G.
Policyholder and Claimant
"John is doing an awesome job with his inspections and the estimates/documentation he is providing to us. I don’t think I’ve had even one claim rejected for any errors. He also does an excellent job with contacting customers in a timely manner and documenting his contact in the activity report. He has made my job much easier because I can trust that his work is top notch. Kudos to John for his superior claim handling, customer service and job efficiency!!"
Special Claims Representative, National P&C Insurer
"I am very happy with the outcome of both the Initial Response Times and the low Estimate Deviation. Great job here, Wardlaw."
John C.
Senior Claims Re-inspector, National P&C Carrier
"I just wanted to pass along how awesome Debra is doing on her reassigned claims. She’s doing an excellent job getting payments issued and claims resolved. She’s a hard worker, a true “Rockstar”."
Karen K.
Property Senior Team Manager, National P&C Carrier
"Caleb has been a GREAT backfill adjuster. He hit the ground running and we've had great feedback on him as well. I also have appreciated how well he has communicated with me along the way just to keep us abreast of his progress."
Christian H.
Associate Vendor Manager, National P&C Carrier

At Wardlaw Claims Service, we don't just process claims; we build lasting relationships based on trust and reliability. Our commitment to excellence is rooted in our rich history to 1965. With each claim we manage, we uphold the values set forth by our founder, Pat Wardlaw.

For Pat, insurance adjusting wasn't merely about handling claims; it was a commitment to people. Our heartfelt mission is to continue this legacy.




We take pride in our ability to manage Daily and Catastrophe Field Claims across the United States. With more than 50 years of experience, we've been trusted to respond to hundreds of Catastrophes.  Whether it's over the phone or on-site, Wardlaw's distinctive approach to each claim prioritizes Accuracy, Customer Service and Speed. It's the Wardlaw Way. 

As a third-generation family owned business, our commitment to coverage goes beyond geographical boundaries. We adapt to our clients and the industry's evolving needs, staying agile and responsive in an ever-changing insurance landscape. With Wardlaw Claims Service by your side, you can trust that your claims will be handled with precision and care, no matter where or when they arise.

In choosing Wardlaw Claims Service, you select a partner who shares your values, understands your mission, and envisions your success. Join us in our journey to redefine excellence in the insurance industry, one claim at a time. Together, we'll navigate the future of insurance with confidence and trust as our guiding principles.


We're all about giving quick, friendly, and reliable help when you need it the most. Let's get started by helping you find the answers you're looking for.